Shipping Policy – TRYCITY
At TRYCITY, we are committed to providing you with a seamless and reliable online shopping experience. We take every step to ensure your order reaches you safely and on time.
1. Order Processing
Orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Estimated Delivery Timeline
- Metro Cities: 3–5 working days
- Non-Metro Areas: 5–7 working days
- Remote Locations: 7–10 working days
Please note: Delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or local disruptions.
3. Shipping Charges
- Prepaid Orders: Free shipping across India (PAN India)
- Cash on Delivery (COD): Free shipping across India (PAN India)
Exceptions: Any special or bulky items may incur additional charges; these will be clearly communicated before purchase. - If the product is defective, damaged, or incorrect, TRYCITY will cover return shipping costs.
- For all other reasons, the customer is responsible for return shipping charges.
4. Tracking Your Order
Once your order is dispatched, you will receive an email with tracking details so you can monitor your shipment’s progress.
5. Delivery Issues
If your order is delayed or if you experience any issues, please contact us within 7 working days of the expected delivery date. We will promptly investigate and work to resolve the issue.
If an order cannot be delivered after multiple attempts, it may be returned to us; in such cases, please contact customer support for further assistance.
6. Contact Information
📧 Email: trycityclothing@gmail.com
Thank you for choosing TRYCITY. We appreciate your trust and strive to make your shopping experience exceptional.