At TRYCITY, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

  • Personal Information: Name, email, phone number, mailing address (collected during account creation, order placement, or newsletter signup)
  • Payment Information: Securely processed via trusted third-party payment gateways
  • Order Information: Details of items purchased, transaction dates, and shipping information
  • Browsing Information: Cookies and tracking technologies used to remember preferences and analyze site usage, including IP address, browser type, pages visited, and timestamps

2. How We Use Your Information

  • To process your orders, payments, and deliveries
  • To provide customer support and handle returns or exchanges
  • To send marketing communications with your consent only
  • To improve and personalize your experience on our website
  • To comply with legal obligations and respond to lawful requests
  • To maintain security using industry-standard measures including SSL encryption and PCI-compliant gateways

3. Sharing Your Information

  • With trusted service providers like payment processors and shipping partners, who are obligated to protect your data and use it only for intended purposes
  • In case of business transfers such as mergers or acquisitions
  • When legally required to protect rights, safety, or comply with law enforcement

4. Cookies & Tracking Technologies

  • We use session and persistent cookies to enhance your experience
  • You can manage or delete cookies via browser settings; note this may affect some website functions
  • Third-party service providers may set cookies; their privacy policies are beyond our control

5. Your Rights

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time by unsubscribing or contacting us

6. Children’s Privacy

  • Our website is not intended for children under 13
  • We do not knowingly collect personal data from children under 13; if discovered, we promptly delete such data

7. Data Retention

  • We retain your data only as long as necessary to fulfill the purposes described, or as required by law

8. Changes to This Policy

  • We may update this policy from time to time; updates will be posted here with an effective date

9. Contact Us

Thank you for trusting TRYCITY with your privacy.

Last updated: August 2025